I have just been to Tasmania to do one of my Bread workshops and it went really well. I do these workshops with Roger Simpson, from the Productivity Increase Group, as the facilitator and we have done these workshops for many types of businesses. The Bread workshop is presented four segments in a half-day workshop, […]
How can you identify good customer service traits in staff before you hire them? What ‘foundations’ should you be looking out for? I often get asked what I look for when hiring staff. If we’re looking for customer service people, we start by talking to them about casual things like the weather, sports, and current […]
I hear people say they can’t afford to go to trade shows. I believe you can’t afford not to. Going to trade shows is one of the best investments I have ever made. Here are FIVE reasons why going to trade shows and business conferences makes good business sense… (more…)
I have just been to Tasmania to do one of my Bread workshops and it went really well. I do these workshops with Roger Simpson, from the Productivity Increase Group, as the facilitator and we have done these workshops for many types of businesses. The Bread workshop is presented four segments in a half-day workshop, […]
