This is a  special section where we will keep adding a selection of the many, many customer comment slips that we get at all of our shops. It's a wonderful way to get new ideas from our customers. And remember it's the ones that tell you what you're doing wrong that really can help you!

Sarah

We came all the way from Perth to visit the Beechworth Bakery. Heard this place was a must see destination. Loved the food, best bakery we ever been too. Congratulations on your achievements. Thankyou for the lovely food and service

Steve and Jo

Excellent service. Great teamwork. Even when our coffee order wasn't quite right it was rectified instantly!

Ken



 As a travellerI enjoy your bakeries very much.
But I feel compelled to ask you to play a local radio station rather than a Christmas CD with carols. Please limit the Christmas carols for say, 1 week before Dec 25th.
On a hot Dec morning it is not appropriate to hear carols ... White Christmas etc

Local, born here. Beechworth.

Tom! I know you will not take any notice of this, but you should look after your local people. Without us you would be no one.

Some of the locals want a locals only line. They don't like visitors. We do try hard.
Tom

Kerrie

(Hello. I am so happy to see that the Beechworth Bakery has become Australia wide. It has grown tremendously and has a lot of smiling faces. I enjoyed reading my paper while sitting upstairs admiring the beautiful views of historical buildings. All the best for the future.)

Sherrie

(The coffee had no taste and the milk had been scalded, maybe for a mugacino you may need two shots to give adequate flavour.)

We do need to up our training on making coffee. Some of our people don’t drink the stuff. Need to get this really great.
Tom


 

Mrs P Willis, Cowes, Isle of Wight, England

Terry from Wendouree

(We think it would be lovely to be able to come in and have a nice hot soup with your pies, pasties, savoury rolls etc. Great for Ballarat weather. A great quick meal.)

David from Kangaroo Flat

(Thanks for keeping such a pleasant place. The service seems to get better and better all the time. Thankyou Robyn and Andy.)

Mrs Young from Lavington

(You need something to help keep the kids amused downstairs (in Beechworth). maybe the back section with toys turned into a play area. I see how hard it is for parents of children.)

Beechwoth just does not have the room for a play pen downstairs. Our other bakeries do and there is one upstairs at Beechworth. - Tom

S from Willowmavin

(Love the lemon tarts and the honesty box)

Sharon from Tusmore

(Great stop on the way to Adellaide from Buller. Clean toilets after yummy food,)

No name

(Spent the day introducing a Canadian to Ned Kelly culture. The Ned Kelly pie and drink at Beechworth Bakery was a wonderful way to top it off. Thanks a lot!)

Heidi from Lavington

(I just can't believe you do not sell the good old pizza pie - what happened! From: Your distressed client.)

At times we cut out lines to give them a rest and we bring in new lines. Pizza pies have been a real winner for us we do need to think about bringing them back.

Tom

Catherine

(You should put a water bowl for dogs under your dripping tap outside the door. Thankyou. Your Bakery is the best!!)

We are always putting bowls out for dogs but we keep losing them. Most of the time we do have one.

Tom

Erin from Beechworth

(I think that your pies are to die for and the staff is so nice and happy and your toilet paper is so soft.)